Turkish to English Translator

Serra Durukan Bayrampaşa, İstanbulShow Local Date/Time Turkey

Local Date / Time for Serra Durukan

in İstanbul, Turkey

The local date and time in İstanbul, Turkey is: Friday, September 10, 2010 10:40 AM which corresponds to the time zone of: (+02:00) Athens, Bucharest, Istanbul

The above time is an estimate only. Some cities/countries around the world pass their own local daylight saving time laws and/or do not adhere to the general time zone of their neighbors. If knowing the person's local time accurately is crucial, then please contact them to determine it conclusively.

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Highlights
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Abilities

Highlights

CCF European Call Centre Awards 2008
Contact Center World Awards 2009

Education

2002 - 2006 : İstanbul University, Faculty of Communications

1995 - 2002 : Bornova Anatolian High School

Professional Experience

04/2006 – 08/2009 : Garanti Bank Call Center– Project & Expat Banking Supervisor

- I’ve worked as a project specialist with a team of call center supervisors and assistant managers in order to make preparations for international sectoral awards in banking industry. I was in charge of contacting call center consultants abroad; gathering documents in foreign language and translating them into Turkish; researching and compiling data that might prove helpful for award submission, translate the collected documents into English and delivering them to related people, organizing meetings to discuss submission processes.

- I’ve also participated in many projects within the call center unit; such as preparing and giving presentations for foreign visitors, making international connections and taking part in the preparation processes of sectoral awards.
- Apart from that, I’ve worked as a call center teamhead in charge of a group of 16 customer representatives that specialize in offering service in English for foreign customers of the bank besides providing priviliged service for the bank’s higher-segmented customers .

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